As the data controller, the company Biocodex, whose registered office is established in France at 22 Rue des Aqueducs in Gentilly (94250) (hereinafter, “Biocodex”), undertakes to comply with the regulatory provisions applicable to the protection of personal data, in particular Regulation (EU) 2016/679 of April 27, 2016 – General Data Protection Regulation (hereinafter, the “GDPR”), on the processing that it implements on the website www.biocoreport.com (hereinafter, the “Website”).
Data protection policy
The user can navigate freely on the Website without having to explicitly provide personal information. Nevertheless, he/she may be required to provide data concerning him/herself, since the purpose of the Website is to allow him/her to ask a medical information question, to notify an adverse reaction or a quality complaint concerning the products marketed by Biocodex.
Each processing operation carried out on the Website limits the collection of personal data to what is strictly necessary and is accompanied by information detailing in particular:
Biocodex takes all necessary precautions to preserve the security of the Website user’s personal data and aims in particular to prevent them from being deformed or damaged, or from being accessed by unauthorized third parties.
In accordance with the GDPR, the user of the Website may exercise, on the data concerning him/her and by proving his/her identity, a right of access, rectification, deletion, portability, limitation, opposition, with the Data Protection Officer (DPO) of Biocodex (in English if French is not possible) at the email address dpo[at]biocodex.com (replace ‘’[at]’’ by ‘’@’’) or by postal mail: DPO BIOCODEX, 22 Rue des Aqueducs, 94250 GENTILLY, France; he/she also has the right to lodge a complaint with a supervisory authority (in France: CNIL, Service des Plaintes, 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07 | www.cnil.fr).
NB) Insofar as the processing is based on compliance with a legal obligation, the persons concerned by the collection of data have neither the right to object, nor the right to the erasure of data, nor the right to data portability.
Website management
The purpose of this personal data processing is to manage the Website. It allows Biocodex:
With reference to Article 6(1)(f) of the GDPR, the processing is necessary for the purposes of the legitimate interests pursued by Biocodex (to facilitate and simplify the notification procedures relating to the products it markets).
The categories of data processed are:
Within the limits of their respective responsibilities and for what concerns them, are recipients of all or part of the data:
Data retention:
The data collected during navigation, not necessary for the functioning of the Website (such as certain types of cookies), are optional. Unless otherwise indicated, the other data collected is mandatory.
Depending on the online service used, the data may be further processed for :
‘’ Medical information’’ online service
The purpose of this personal data processing is to manage medical information requests. It allows Biocodex to ensure the traceability of responses to requests for information of a medical or pharmaceutical nature relating to the products it markets.
In reference to Article 6(1)(c) of the GDPR, the processing is necessary to comply with a legal obligation to which Biocodex is subject.
The categories of data processed are:
Within the limits of their respective attributions and for what concerns them, are recipients of all or part of the data:
The data is kept for up to 10 years after the withdrawal of the product concerned from the market.
The contact details of the applicant, the name of the product concerned, the capacity of the applicant and the reason for the request must be collected. The absence of contact information does not allow the request to be processed.
The processing may lead to another processing related to vigilance or quality complaints on products.
‘’Health vigilance’’ online service
The purpose of this personal data processing is to manage health vigilance (pharmacovigilance, materialovigilance, nutrivigilance, etc.). It is covered by the CNIL RS-1 health standard, which governs the processing of personal data for the purpose of preventing, monitoring, evaluating and managing adverse health events. It allows Biocodex:
A declaration of compliance with the RS-1 health standard was made to the CNIL by Biocodex on 19/11/2020 (n° 2220113).
In reference to Article 6(1)(c) of the GDPR, the processing is necessary to comply with a legal obligation to which Biocodex is subject, in particular the health vigilance measures provided for in the Public Health Code.
The categories of data processed are, concerning the exposed person:
The categories of data processed are, concerning the notifier or the health professional concerned;
Within the limits of their respective attributions and for what concerns them, are recipients of all or part of the data:
Data may be transferred outside the European Union, if strictly necessary for the implementation of the vigilance system and in compliance with the provisions of article 6 of the reference framework relating to data recipients:
The data are kept in the active database for the duration of the current use of the data. They are then kept in intermediate storage for the legal or regulatory period applicable to each health watch, or failing that, for up to 10 years from the date of withdrawal from the market of the product concerned. At the end of these periods, the data are deleted or archived in an anonymized form.
Concerning the exposed person, identifying information, health data and data relating to the product concerned by the adverse health event are necessary for processing. Data relating to professional life, tobacco/alcohol/drug consumption, lifestyle and behaviour, and ethnic origin are only processed if they are strictly necessary for the assessment of the adverse health event.
Concerning the notifier or the health professional interviewed, data relating to the identity and contact details of the person concerned are mandatory in order to document the case.
‘’Quality complaints’’ online service
The purpose of this personal data processing is to carry out the necessary actions following a report of a quality defect observed on a health product after it has been placed on the market. It allows Biocodex to:
With reference to Article 6(1)(c) of the GDPR, the processing is necessary to comply with a legal obligation to which Biocodex is subject and is in line with pharmaceutical and Good Manufacturing Practices (GMP).
Categories of personal data:
Within the limits of their respective responsibilities and for what concerns them, are recipients of all or part of the data:
The data is kept in an active database for the duration of the current use of the data. They are then kept in intermediate storage for up to 10 years after the quality complaint has been processed. At the end of this period, the data is destroyed except for the database: it is archived in an anonymized form.
The personal data collected is necessary for the processing of complaints.
About cookies
Biocodex uses computer “cookies” on the Website, in particular those necessary for its proper functioning.
What is a computer “cookie”?
A computer “cookie” is a text file that may be deposited on a user’s terminal during navigation on a website. Cookies are an important tool that allows organizations to gain insight into the online activity of their users.
How it works: usually small and identified by a name, it is sent to the user’s browser by the website visited. The browser will keep it for a certain period of time, and will send it back to the website each time it is reconnected. In principle, cookies can be easily viewed and deleted.
In themselves, cookies are harmless because they do not contain executable code. They perform important functions for websites: they can be used to store a customer account ID, browsing preferences, track browsing for statistical or advertising purposes, etc.
However, cookies can store enough data to identify a user without his or her consent and, in some cases, can be used to create profiles of individuals. This is why it is necessary that the management of cookies be controlled within the framework of data protection.
Controlling the deposit of cookies
The user can prevent cookies from being deposited on his or her terminal or delete existing ones by setting his or her web browser accordingly. For instructions on how to manage cookies, you can refer to the help sections of your web browser.
NB) It should be noted that deactivating cookies in the web browser may lead to malfunctions on the Website and on other websites.
Cookies used on the Website
The cookies detailed below allow the Website to function optimally. They do not require the user’s consent:
| Cookie 1: | PHPSESSID |
| Purpose: | Allows to store information for a user as they navigate from one page to another |
| Retention: | User session duration |
| Cookie 2: | Pll_language |
| Purpose: | Allows to save the language preferences |
| Retention: | 1 year |
NB) The Website does not use services offered by third parties, requiring cookies subject to the user’s consent
The website Biocoreport is published by Biocodex, a simplified joint stock company (SAS) under French law with a capital of
4,284,000 euros, whose registered office is in France at 22 Rue des Aqueducs in Gentilly (94250), registered in the Créteil Trade and Companies Register (TCR) under the number 562 064 600, and whose Tax Identification Number (TIN) is FR35562064600.
Phone number: +33 (0)1 41 24 30 00
Director of publication: Nicolas Coudurier, General Manager.
Editorial Manager: Laetitia NOGUEIRA, Vigilance Officer.
The website Biocoreport is hosted by Alterway, 227 Bureaux de la colline, 1 rue Royale – Bât. D, 92210 Saint-Cloud, France. Phone number: +33 (0)1 41 16 34 95.
General Terms of Use (GTU)
The purpose of these General Terms of Use (hereinafter, “the GTU”) is to set out the terms and conditions for the provision and use of the content and services of the website Biocoreport (hereinafter, “the Website”) between Biocodex as publisher of the Website (hereinafter, “the Publisher”) and the user of the Website (hereinafter, “the User”).
Access to the Website and its contents, as well as the use of the services offered by the Website, implies the User’s unreserved acceptance of these GTU. As the GTU may be modified at any time and without notice, the User is invited to consult them regularly.
Purpose of the Website and access to services
The Website was designed to allow the public (patients/consumers/healthcare professionals, others) for asking a medical question or notifying an adverse event or a quality complaint related to products commercialized by Biocodex.
The Website is accessible anywhere and to any User with an internet connection. All the expenses involved in accessing the Website (computer hardware, software, internet connection, etc.) are the responsibility of the User.
The Website allows the User access to the following services:
The Publisher uses all the tools at its disposal to ensure high-quality access to the Website and to its services. However, this is an obligation of means and not of result: the User thus agrees not to claim any compensation from the Publisher and their suppliers, in the event that the Website is not available at the time when the User wishes to access it.
Access to the Website and its services can, at any time and without prior notice, be interrupted, suspended or changed, for maintenance purposes or for any other reason.
The Publisher shall not be liable for damages resulting from interference, interruptions, computer viruses, malfunctions or disconnections of the terminal that could temporarily prevent the User’s access or navigation.
Although the Publisher has taken the greatest care in developing the Website, it may nevertheless contain inaccuracies. The User is invited to inform the Publisher of any suggestions for optimization.
Responsibilities
Any information provided on the Website relating to well-being is presented for information purposes only. This information does not claim to cover all aspects of well-being and nutrition. The User uses the Website under his sole responsibility. In particular he acknowledges and agrees not to rely on the information it contains to make decisions regarding his health or possible medical treatment without the advice of a health professional.
The Publisher endeavors to provide quality, verified information. However, information sources cannot be completely guaranteed.
Any “outbound” links present on the Website enable the User to access information and other complementary resources available on the internet, or to share information on social networks. The Publisher has no means of controlling the content of these completely independent third-party websites and, as such, cannot be held responsible for the consequences of accessing these third-party websites and their content.
The User may only set up a hyperlink to the Website with the formal and prior authorization of the Publisher.
Intellectual Property
The Website is intellectual work protected by intellectual property law. The Website along with all the items comprising it (such as logos, texts, photographs, images, PDF files and videos, etc.) are the exclusive property of the Publisher. The relevant domain name has been registered and is protected.
Duplication or reproduction in part or in its entirety of the Website or of any of its constituent components is authorised solely for private use. Any duplication or reproduction in part or in its entirety of the Website or of one of its constituent components in any medium and in any manner whatsoever for other purposes and in particular for business ends without formal authorisation from the Publisher and/or the copyright holder is prohibited and shall constitute counterfeiting liable to criminal prosecution.
Brands and logos featuring in the Website are registered brands (semi-figurative and otherwise). Furthermore, the images featuring in the Website are protected by copyright. Any reproduction in part or in its entirety of said images, brands or logos from this Internet website’s components is not authorised without prior written consent from the Publisher, as defined by article L 713-2 of the French Intellectual Property Code.
Applicable law and competent jurisdiction
The GTU are governed by French law. Any conflict or divergence of interpretation will be subject to the jurisdiction of the French courts.